Our Origins

Villa Brazil is more than just a grocery store and butcher shop in London. It is the realization of a dream that began in the countryside of Paraná, Brazil, in 1978.

Alessandro (Alex), born and raised in the countryside, spent his childhood helping his family on the farm, where, from a young age, he learned the value of hard work and the meaning of dedication to family.

First Steps in the City

At the age of 14, he moved to the city, where he got his first job delivering meat for a butcher shop, using a bicycle.

It was during this time that his connection to the world of meat began to take shape. With the support and teachings of his colleague Sidney, he learned everything about butcher shops and meats, solidifying his love and skill for the trade.

The Search for New Opportunities

At the age of 18, seeking personal and professional growth, Alex moved to São Paulo. In the capital, he had the opportunity to work at the renowned butcher shop chain, Medalhão.

Starting small, he grew within the chain itself, rising from supervisor to general manager over a span of nearly 8 years. This experience was crucial for broadening his knowledge in sales and the operations of large chains, always fueling his dream to grow and expand.

The Turning Point: Europe

With the desire to reach new horizons, he obtained Italian citizenship and decided to head to Europe. Upon arriving in London, he was welcomed by his brother, who had always been his foundation and right-hand man. With his help, he was able to restart his work in the butcher trade, which had always been his specialty.

Loss and Resilience

However, after two years in London, his brother decided to return to Brazil and, tragically, passed away at the age of 26. Devastated by the loss, Alex went through difficult times, but found strength in his brother’s memory and in the dream they both shared of having their own business. It was this dream that motivated him to continue, even alone.

Beginning with Rio Grande Group

It was through his brother’s friend that an opportunity arose to open a Brazilian butcher shop and grocery store in North London, as a franchise of the Rio Grande Group.

After a conversation with Fernando, the owner of the franchise, Alex and his family began the venture. They worked with the Rio Grande Group for a year and a half, maintaining a good partnership, and they have immense respect for Fernando for helping them get started.

The Creation of Villa Brazil

After a good negotiation and with the desire to create something of their own, Alex and his family decided to follow a new path and invest in their own brand: Villa Brazil. A place that would be a little piece of Brazil in London for the Brazilian, Portuguese, and Latin communities.

Family Support

After starting his independent career, Alex had the unconditional support of his wife, Rosângela. She was his greatest foundation and safe harbor, helping from the very beginning and playing a fundamental role in the growth and success of Villa Brazil.

Villa Brazil Today

Today, with the support of his family — his wife Rosângela and his daughter Rayssa — Alex continues to expand Villa Brazil, always seeking to offer the best service and support to the Brazilian, Portuguese, and Latin community in North London. They have built an excellent and professional team, committed to providing a high-quality shopping experience, with great customer service and the best products for their customers.

The story of Villa Brazil is the story of a dream realized, driven by passion, hard work, the strength of family, and the invaluable support of friends and Rosangela and Rayssa, who have played crucial roles in the company’s success.

Days & Hours

Local deliveries from Monday to Saturday: 11:00 – 17:30

Nationwide deliveries from Tuesday to Saturday: 9:00 – 17:30

Delivery Fees (Local)
Delivery Fees (Nationwide)
Terms & Conditions – Local

1. Orders & Availability

All orders are subject to product availability. If any item is unavailable, we may offer a substitute of equal value or issue a refund.

2. Prices & Payment

Prices listed include applicable taxes unless stated otherwise. Payment must be completed at the time of purchase. We accept various payment methods.

3. Local Delivery

We offer local delivery within up to 2 hours after the order is placed, subject to availability. Deliveries are made to the address provided at checkout.

4. Delivery Policy

The driver will attempt delivery once. If no one is available to receive the order, it may be returned to the store and an additional delivery fee may apply.

5. Delivery Delays

While we aim to deliver within 2 hours, delays may occur due to traffic, weather, or other unforeseen circumstances. In such cases, we will inform the customer as soon as possible.

6. Product Quality & Freshness

We take pride in providing fresh, high-quality products. Please check your order immediately upon delivery.

7. Refunds & Returns

Due to the perishable nature of our products, we do not accept returns. Refunds or replacements will only be offered if items are delivered incorrectly. Complaints must be made within 30 minutes of delivery, with photos provided as evidence. Refunds will be processed within up to 5 business days, although Villa Brazil Meat Market will strive to process them as quickly as possible.

8. Order Cancellations & Changes

Once an order is completed, cancellations are not possible. This is because some products, such as special cuts and personalised items, are prepared according to customer specifications.

9. Customer Responsibilities

The customer is responsible for being available to receive the order at the provided address within the 2-hour timeframe. If contactless delivery is requested (leaving the order outside), Villa Brazil Meat Market is not responsible for loss, theft, or deterioration.

10. Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the value of the order. We are not responsible for indirect or consequential losses.

11. Meat Weights & Cuts

Our website allows customers to select the weight and type of meat cut. It is the customer's responsibility to choose correctly. If incorrect options are selected, Villa Brazil Meat Market cannot offer exchanges or redelivery due to the customised and perishable nature of the products.

12. Product Images

a) Fresh Meats: All meat images on our website are illustrative and produced within our butcher shop. Appearance may vary depending on the animal, cut, and natural conditions.

b) Grocery Products: Images are also illustrative. Packaging and brands may vary depending on supplier and stock availability.

13. Deliveries on Tottenham Hotspur Stadium Event Days

On days when events take place at Tottenham Hotspur Stadium, delivery times may exceed the usual 2 hours due to restricted road access and increased traffic. We recommend customers check the event schedule in advance. If the driver cannot access the delivery address due to restrictions, the order will be returned to the store and rescheduled for the next business day. A new delivery fee will apply.

Terms & Conditions – Nationwide

1. Product Availability

All orders are subject to stock availability. If a product is unavailable after payment confirmation, we reserve the right to substitute it with a similar product, which may be of a different brand, without compromising quality.

2. Prices & Payment

All prices include applicable UK taxes. Shipping fees are charged per box (up to 20kg):
£10.99 (Tuesday to Friday)
£14.99 (Saturday)
Each additional box will incur an extra shipping fee of £10.99.
Payment must be made in full before order processing and dispatch.

3. Processing & Delivery Timeframes

Orders placed on Saturday or Sunday will be processed on Monday and delivered on Tuesday.
Orders confirmed by 1:00 PM will be processed and dispatched within up to 24 hours.
Orders confirmed after 1:01 PM will be processed on the next working day, with an estimated delivery time of up to 48 hours.
Delivery times are estimates and may vary depending on the courier and delivery location.

4. Delivery & Single Attempt

Deliveries are carried out by third-party couriers. Only one delivery attempt will be made. Customers will receive email notifications with tracking details and, where available, may provide a safe place for delivery.

5. Failed Delivery & Redelivery

If delivery cannot be completed due to the recipient’s absence or incorrect address, the order will be returned to our facility.
For redelivery, a new shipping fee will apply:
£10.99 (Tuesday to Friday)
£14.99 (Saturday)
We are not responsible for any deterioration of perishable products resulting from failed delivery.

6. Product Storage

Perishable products are shipped in appropriate insulated packaging with recyclable ice packs. Upon receipt, the customer must immediately check the condition of the products and refrigerate or freeze them accordingly.

7. Complaints & Refunds

Any complaints must be made within 2 hours of delivery, accompanied by clear photos of the product and packaging.
Due to the perishable nature of the products, returns are not accepted if items were delivered in proper condition.
Approved refunds will be processed within up to 5 working days.

8. Cancellations & Changes

Orders cannot be cancelled or modified once they have been processed or dispatched, due to the personalised preparation and perishable nature of the products.

9. Meat Weights & Cuts

It is the customer’s responsibility to select the correct weight and cut. We do not offer exchanges or redelivery for selection errors.

10. Product Images

All images are for illustrative purposes only. Packaging, brands, and product appearance may vary depending on supplier and availability.

11. Limitation of Liability

Our liability is limited to the total value of the order. We are not responsible for delays caused by couriers, nor for indirect losses or deterioration resulting from the customer’s absence at delivery.

12. Non-Mainland UK Areas

We do not deliver to the following regions:
Northern Ireland (BT postcodes)
Scottish Highlands and Islands (including Orkney, Shetland, Western Isles)
Isle of Man
Isle of Wight
Channel Islands (Jersey and Guernsey)
Other remote areas as defined by the courier
Orders placed for these regions may be cancelled with a full refund.

13. Delivery Zones by Postcode

Deliveries are organised by logistical zones, according to the postcode areas below:

🟠 🟠 London Zone: N, NW, EN, W, WC, WD, HA, UB, TW, KT, SW, SM, CR, E, EC, SE, BR, IG, RM, DA

🟡 East & East of England: PE, CB, SG, MK, LU, AL, CM, SS, CO, IP, NR

⚪ Central-South: LN, NG, DE, LE, NN, OX, HP, RG, SL

🟢 Midlands: HR, WR, WV, WS, CV, B, DY, TF, S

🟩 Yorkshire & North Central: S, HU, DN, YO, HG, BD, HD, LS, WF

🟠 South / South Coast: ME, GU, RH, CT, TN, BN ME, GU, RH, CT, TN, BN

🟣 South West: GL, SN, SP, SO, PO, BS, BA, BH, DT, TA, EX, TQ, PL, TR

🟢 Wales: CH, LL, SY, LD, NP, CF, SA

🌸 North West: PR, BB, SK, HX, M, CW, WA, WN, L, FY, BL, OL

🟤 North: LA, DL, TS, DH, SR, NE, CA

🔵 Scotland: DG, TD, KA, ML, EH, G, FK, KY, PA, PH, DD, AB